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Legal

Privacy Notice

How we collect, use, and protect your personal information.

Your privacy is important to us. This Privacy Notice explains how we collect, use, store, protect, and disclose your personal information when you access our website, create an account, or use our trading services.

Information We Collect

We may collect and process the following categories of personal data:

  • Identification information (such as your name, date of birth, nationality, and government-issued identification documents).
  • Contact information (such as your email address, phone number, and residential address).
  • Financial information (such as payment details, bank account information, trading history, and transaction records).
  • Technical information (such as IP address, browser type, device information, and website usage data).
  • Compliance and verification information required for Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and regulatory obligations.

How We Use Your Information

We process your personal data to:

  • Provide and manage your account and trading services.
  • Verify your identity and comply with legal and regulatory requirements.
  • Monitor transactions and prevent fraud, money laundering, and other unlawful activities.
  • Improve our website, products, and customer experience.
  • Communicate with you regarding your account, services, and important updates.
  • Fulfil contractual obligations and protect our legitimate business interests.

Legal Basis for Processing

Where applicable under the UK GDPR and EU GDPR, we process personal data on one or more of the following legal bases:

  • Performance of a contract.
  • Compliance with legal and regulatory obligations.
  • Legitimate business interests.
  • Your consent, where required by law.

Data Sharing

We may share your personal information with:

  • Regulatory authorities and law enforcement agencies where required by law.
  • Identity verification, payment processing, compliance, and technology service providers.
  • Professional advisers, auditors, and affiliated entities involved in providing our services.

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Restrict or object to certain processing activities.
  • Request data portability.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the relevant supervisory authority.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse website performance, enhance security, and personalise your experience. You can manage your cookie preferences at any time through our Cookie Settings.

Contact Us

If you have any questions regarding this Privacy Notice or the processing of your personal data, please contact us using the details provided on our website.

By using our website and services, you acknowledge that you have read and understood this Privacy Notice.